Conseillers Clients Germanophones

Support a new German market initiative in Tunis by delivering high-quality service to German-speaking customers. This role suits a bilingual professional with strong interpersonal skills and a service mindset.

Key responsibilities

• Handle customer inquiries in German across phone, email, and chat
• Maintain service quality and follow established procedures
• Collaborate with internal teams to resolve customer issues
• Document interactions accurately and provide feedback for improvement

Essential qualifications

• Excellent command of German (written and spoken)
• Good level of English
• Strong customer service orientation and communication skills
• Team spirit and reliability