Front Office Coordinator Real Estate Agency Hammamet South Permanent

Role Overview

We are seeking a proactive Front Office Coordinator to join our real‑estate agency in Hammamet South. The role involves managing client interactions, handling phone calls, and scheduling appointments to ensure a smooth front‑office experience.

Key Responsibilities

• Client reception: greet visitors, provide information and direct inquiries.
• Phone management: answer calls, route them appropriately, and maintain call logs.
• Appointment scheduling: coordinate meetings for sales and rental teams, confirm bookings.
• Administrative support: maintain front‑desk records, handle correspondence, and assist with basic office tasks.
• Customer service excellence: resolve client issues promptly and maintain high satisfaction levels.

Requirements

Hard skills:

• Fluent French (written and spoken); Arabic proficiency is a plus.
• Experience in front‑office or reception roles, preferably in real‑estate or hospitality.
• Proficient with office software (MS Office, email, scheduling tools).
• Strong organizational abilities and attention to detail.

Soft skills:

• Excellent communication and interpersonal skills.
• Professional demeanor and a customer‑focused attitude.
• Ability to multitask in a fast‑paced environment.
• Team player with a proactive problem‑solving mindset.

Why This Role

This position offers the chance to be the first point of contact for a growing real‑estate agency in a vibrant coastal city. You will develop client‑service expertise, work closely with sales professionals, and contribute to the agency’s reputation for high‑quality service.